Terms of service

Welcome to Khaleejora. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, so please read them carefully before making a purchase. Khaleejora is an online retailer offering a curated selection of beauty, fashion, electronics, and home lifestyle products to customers across the United Arab Emirates and the wider Gulf region, with some products fulfilled through trusted third-party suppliers and logistics partners. To place an order, you must be at least 18 years old or have the consent of a parent or guardian, and you agree to provide accurate and complete information at checkout. All prices are listed in AED and are subject to change without notice, though the price confirmed at the time of your order will always be honored; in the rare case of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund. We accept payment via Cash on Delivery, credit and debit cards, and other methods shown at checkout, and we reserve the right to cancel or decline any order at our discretion, including in cases of suspected fraud or unavailable stock. All content on this website, including our name, logo, product photography, and design, is the property of Khaleejora and may not be copied, reproduced, or used without our written permission. While we carefully select our suppliers, Khaleejora is not the manufacturer of every product sold on this site and is not liable for manufacturing defects beyond what is covered by our return policy and applicable UAE consumer protection law. To the fullest extent permitted by law, our liability for any claim relating to your order is limited to the amount you paid for the relevant product, and we are not responsible for indirect losses such as delivery delays caused by third-party couriers. These Terms are governed by the laws of the United Arab Emirates, and any disputes will be subject to the exclusive jurisdiction of the courts of [Dubai / your Emirate of registration]. We may update these Terms from time to time, and continued use of our website after changes are posted constitutes your acceptance of the revised Terms. If you have any questions, please contact our support team using the details on our Contact Information page.